Urgent care

Pink eye treatment online in Florida

Yes, pink eye can often be assessed by video, since a clinician can see your eye on camera. At MD Care, a Florida-licensed clinician helps tell whether it's viral, bacterial or allergic and sends a prescription to your pharmacy if appropriate, for $50, or with Medicare.

See a clinician by video

Video visits $50 · Medicare accepted

You must be physically located in Florida at the time of your visit.

A smiling woman in her sixties on a video visit on her phone from her sofa at home

Medically reviewed by Atara Marko, MMS, PA-C · October 26, 2026

Waking up with a red, gritty eye that's crusted shut is no fun. Pink eye is common, and it's one of the problems a clinician can often look at directly on a video call. Here's how it works, and the signs that mean you need an eye exam in person.

If you have sudden vision loss, severe eye pain, a chemical splash or an eye injury, don't wait for a video visit. For a chemical in your eye, rinse with clean water right away and call 911.

Symptoms of pink eye

Pink eye, or conjunctivitis, is inflammation of the thin clear layer over the white of your eye and inside your eyelids. Symptoms can include:

  • Pink or red color in the white of the eye
  • Itching, burning or a gritty feeling
  • Watery tears, or thicker white, yellow or green discharge
  • Crusting of the eyelids or lashes, especially in the morning
  • Swollen eyelids
  • Contact lenses that feel uncomfortable

The three common types

  • Viral: the most common kind. Often comes with a cold. The eye is usually watery. It spreads easily and usually gets better on its own in one to two weeks, sometimes longer.
  • Bacterial: often causes thicker, sticky yellow or green discharge. Antibiotic eye drops may help in some cases.
  • Allergic: usually affects both eyes, with lots of itching and watery tears, often along with sneezing or a runny nose. It isn't contagious.

Antibiotics don't help viral or allergic pink eye. That's why it matters to figure out which type you have.

Can pink eye be treated by video?

Often, yes. With good light, a clinician can see redness, discharge and swelling on camera, and your symptoms and history fill in the rest.

During your visit, your clinician will:

  • Look at your eye on camera
  • Ask about pain, vision changes, light sensitivity and discharge
  • Ask whether you wear contact lenses
  • Review your medications and allergies

If treatment is appropriate, such as antibiotic drops for a likely bacterial infection or allergy drops, your clinician sends the prescription to the Florida pharmacy you choose. If your symptoms need an eye exam with special equipment, they'll tell you.

When to be seen in person

See an eye doctor or get in-person care promptly if you:

  • Wear contact lenses and have a red, painful eye. Take your lenses out and don't put them back in until you've been checked.
  • Have moderate or severe eye pain
  • Are sensitive to light
  • Have blurred vision that doesn't clear when you blink
  • Have intense redness in one eye
  • Feel like something is stuck in your eye
  • Have a weakened immune system
  • Aren't improving after a few days of treatment, or are getting worse
  • Have a rash or blisters on your face or eyelid along with the red eye

You can also find walk-in clinics and ERs across Florida.

Emergency warning signs: call 911

Call 911 or go to the nearest emergency room if you have:

  • Sudden loss of vision, or seeing a curtain or shadow over your vision
  • A chemical splash in your eye. Rinse it with clean water for at least 15 minutes while you get help.
  • An injury to the eye, or something that has hit or cut it
  • Severe eye pain with headache, nausea or seeing halos around lights
  • A swollen, red eyelid and skin around the eye with fever

What pink eye care costs at MD Care

A video visit is $50 without insurance. There's no membership and no monthly fee. If you have Medicare, we confirm your coverage before your visit, and you pay your plan's share.

For some straightforward cases, a $20 message visit may be enough, when your clinician agrees it's appropriate.

Most patients are seen within three hours. You must be physically located in Florida at the time of your visit.

Tips to feel better at home

  • Use a clean, cool or warm damp washcloth over closed eyes. Use a fresh one each time.
  • Gently wipe away crust with a clean, damp cloth, from the inside corner out
  • Lubricating eye drops (artificial tears) can ease irritation
  • Stop wearing contact lenses until your eyes are back to normal
  • Wash your hands often, and avoid touching or rubbing your eyes
  • Don't share towels, pillowcases or eye makeup
  • Throw away eye makeup and disposable contact lenses you used while infected
Can an online clinician diagnose pink eye?

In many cases, yes. Your clinician can see your eye on camera and ask about your symptoms. If anything suggests a more serious eye problem, they'll send you for an in-person exam.

Do I need antibiotic eye drops?

Only if your clinician thinks the infection is bacterial and drops would help. Viral pink eye, the most common type, doesn't respond to antibiotics. Allergic pink eye is treated differently.

Is pink eye contagious?

Viral and bacterial pink eye spread easily, through hands, towels and touching your eyes. Allergic pink eye isn't contagious.

How long does pink eye last?

Viral pink eye usually clears in one to two weeks, though it can take longer. If yours isn't improving, or you develop pain or vision changes, get checked.

Does Medicare cover a video visit for pink eye?

We accept Medicare for urgent care visits. We confirm your coverage before your visit, and you pay your plan's share.

Red, irritated eye?

See a Florida-licensed clinician by video, from home.

Sources

  • Centers for Disease Control and Prevention (CDC). Conjunctivitis (pink eye). cdc.gov.
  • American Academy of Ophthalmology (AAO). Conjunctivitis: what is pink eye? aao.org.
  • MedlinePlus, U.S. National Library of Medicine. Pink eye. medlineplus.gov.

This page is for general information and isn't medical advice. It doesn't replace an evaluation by a clinician. MD Care is not for emergencies: if you have a medical emergency, call 911 or go to the nearest emergency room.

MD Care is not for emergencies. If you have a life-threatening symptom, call 911 or go to the nearest emergency room.

Get care for pink eye (conjunctivitis) today.

See a Florida-licensed clinician by video, without the waiting room.

See a clinician by video